Parcel claims,
handled for you
claim.me automates parcel claiming and enforces carrier refunds.
We handle your damaged, lost, and delayed shipments so you don't have to.
Platform
Parcel claiming on auto-pilot
Claim any parcel at any carrier with just a few clicks.
Or let our AI agent run on autopilot.
handled by
routed to
handled by
routed to
Integrations
Integrate claim.me into your workflow
Choose the way you want to integrate claim.me into your CS workflow. Use our standalone portal or one of our Apps available in leading CS systems. Add agents to push your claim rate or use our automation engine. Simply connect via API, push shipment and invoice data – ready, set, go. claim.me handles the rest.
AI co-pilot
AI that works with you
Not a black box. claim.me's AI handles repetitive work, surfaces the decisions only humans should make, and keeps your operations team in control at every step.
Detects claim-worthy events
Our LLM-Models are trained on 1bn+ processed shipments across all EU carriers and understand interconnections between parcel events, flag delays, damages and losses no one else claimed.
Submits the perfect claim
AI assembles evidence, verifies it's validity and submits the claim in the exact way the carrier expects, eliminating back-and-forth and ensuring the highest probability of success.
Learns from every outcome
Every approved or rejected claim trains claim.me to recover more for you next quarter than it did last quarter.
Trust is our currencyLoved by CS teams across
Loved by CS teams across
Europe and beyond
“Through the cooperation with claim.me, TQG is able to reduce the impact of delivery issues while improving operational efficiency with 85% less manual effort. This ensures our team stays focused on what matters: fueling our community.”
Aygül Humphrey
Team Lead of Customer Service Intl. of The Quality Group (ESN & More Nutrition)
“We see claim management as an important lever for improving things, for example process efficiency but also improved data transparency. claim.me helped us to make quick and easy progress to streamline and standardize processes and to benefit from initial increases in efficiency.”
Daniel Lauerer
Lead Transport Mgr. of Thomann
“Parcel claiming was a tedious process and not one of our core business areas. claim.me fully takes away the pain of the process and at the same time gets us 30% more refunds.”
Christian Koerner
Group Senior Operations Manager Logistics at SNOCKS GROUP
RESULTS MATTER MOST
Let the numbers speak
claim.me processes thousands of claims every month across carriers and geographies.
Our enforcement record is clean. Refunds land. Losses shrink. That's what matters.
Case Studies
Read moreDemo Videos
Watch moreRESULTS MATTER MOST
Let the numbers speak
claim.me processes thousands of claims every month across carriers and geographies.
Our enforcement record is clean. Refunds land. Losses shrink. That's what matters.